Customer Service (747) 257-6761
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Free standard shipping on orders over $21.99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Size & Weight | 8x4.8x16.5 mm / 460 g |
Pressure | 0-150PSI |
Cylinder | 19 cylinders |
Power Supply | DC12V |
Working Voltage | Wired /12V |
1. Contact Our Customer Service Email our Customer Support team at service@hoamcgear.com. Include the following information: Order number, Proof of purchase, and the reason for return. If the product is damaged, please provide photos or videos of the issue.
2. Ship the Product Back Return the product to the address provided by our team.
3. Receive Your Refund Once we receive your returned product(s), we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
We offer a one-year warranty on all products (excluding accessories).
You may return an item for a full refund within 7 days of receiving the product.
Returns requested after 7 days are not eligible for a refund. All items must be returned in their original, unused condition and include all original packaging.
Returns will be refused if items are used or damaged due to improper packaging. Please ensure returns are carefully packaged.
Refund Processing TimeAllow 7-10 days for refunds to process through your original payment method.
For defective products, refunds will cover the full amount. For non-defective items, refunds will exclude shipping and handling fees.
If the return is due to quality issues, we will cover the shipping cost. For returns due to buyer preference, the customer is responsible for shipping costs.
We do not accept returns for items not purchased directly from www.hoamcgear.com. For items purchased from other authorized retailers, please follow their return policy or contact them directly for returns, exchanges, or warranty issues.
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